Support
24/7 Support
Via telephone +44 (0)1590 718182 and email at support@aandtinstruments.com
Excellent support is really important to A+T and a foundation of the business, please contact us if you need any help.
Whatever your time zone, whatever your instrument, the A+T team is at the end of the phone, ready to help. Call or email us at any time for the very best support in the industry.
Manuals, drawings, software/firmware updates.
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Need a Local Installer/Dealer?
We work with a fantastic network of first-class installer/dealers all over the world. Please ask if you would like a recommendation for your project.
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Warranty
Most A+T equipment is covered by a 3 year parts and labour warranty on a return to factory basis. Please note the warranty is void if the unit has been opened except by A+T (integral tamper sensors are fitted inside units). For details see full A+T Warranty and Return Conditions.
We repair all B&G instrument processors, sensors and displays from current products (WTP3 & H5000) back through WTP2, H3000, H2000, Hydra, ACP2 pilots and of course all the wind sensors for these systems (B&G WS Series, 213 wind sensors & Network).
We also hold in stock a wide range of spare parts. Please refer to the Product Identification Guide for a complete catalogue of legacy B&G equipment and replacement/upgraded A+T solutions.
The team at A+T have a huge depth of knowledge of legacy and general marine instruments. We continue to build a list of commonly asked questions and we welcome any new questions that can be added.
Tutorial Videos
B&G 213 or AT500 Wind Sensor Changing PCB / Printed Circuit Board
B&G 213 or AT500 Wind Sensor Troubleshooting & Fixing
What Some of Our Clients Say
A+T=A++. We are incredibly happy. The A+T team is hands-on with dealing with any questions, making the whole package very reliable and giving us the results we need while racing and cruising.
Joph Carter, SY Freya
I'm happy to say that A+T's level of tech support service is above and beyond the industry standard.
Janette Van Gruisen, Cay Electronics
We chose A+T for the complete refit of our TP52. I found their products are not only industry-leading in performance, but incredibly robust and support numerous buses and interfaces. More than that, we were particularly impressed by A+T's outstanding service and support.
Marcel Korte, Navigator SY Red Bandit
We always know we are in safe hands with the team at A+T. Their genuine commitment to looking after their clients shines through in their consistently excellent service and support.
Rachel Oliver, Osprey Technical
We have had a fantastic experience with A+T Instruments since we first installed them. Their after-sales service is fantastic and they'll always be my first port of call for instruments in the future.
Mike Edmonds, Captain of SY Ningaloo
Having been a lifelong user of B&G it was a big decision to start using A+T. Having started the changeover I could not be happier. They seamlessly work with the B&G we have on board and I am happy to start the process of upgrade all over the yacht. Congratulations. A product that really works.